Identifies and escalates precedence problems by inquiring probing questions and utilizing the understanding foundation program
From a worldwide outsourcing Option company to a full-fledge client expertise administration business, Etech offers products & expert services of digital engagement, AI-enabled technological know-how software for purchaser engagement and high quality monitoring, omnichannel CX help, top quality monitoring services and here is a technology husband or wife for major models everywhere in the entire world.
Now, as one among the most important process integrators inside the country, we satisfaction ourselves on being as nimble as we ended up as being a smaller sized business. Our promise to our customers is that we are going to normally continue being simple to do business enterprise with.
Regardless of place, our centers supply reliable and exceptional experiences. All of our centers are built with really seasoned servant leaders who are committed to driving exceptional efficiency from their teams.
the chance to multi-undertaking answering several chats/calls and navigating effortlessly amongst both equally mediums.
Language expertise: we're searching for candidates with sturdy English communication skills, equally composed and verbal, to properly engage with our numerous clientele and collaborate inside our group
solutions incoming telephone phone calls, determines goal of callers, and forwards phone calls to acceptable staff or Section.
Etech’s world-wide centers – Onshore, Nearshore, and Offshore, provide the abilities to customize the solution that ideal suit your entire requires. With Etech’s global outreach, Etech is always available to support your customers and provide reliable Outstanding ordeals.
Clear and productive communication expertise in English though having the ability to communicate Evidently, confidently and politely.
the opportunity to Assume on your own feet in a quick-paced ecosystem where messages above chat and electronic mail arrive quick and furious
delivers shoppers with effortlessly comprehended solutions to product or service and service data based upon purchaser circumstance
the opportunity to Consider with your toes in a fast-paced ecosystem in which messages about chat, contact and e-mail occur quick and furious;
Congratulations to all of our R&R (Rewards and Recognition) recipients of our Gandhinagar center. We’re proud of both you and your accomplishments. we don't go ahead and take exertions and devotion you showcase as a right. we've been grateful for your whole contributions for making a impressive difference for our clientele As well as in our communities.
Etech is an omnichannel buyer engagement methods provider for a few of the world’s major and most highly regarded makes. The experience Etech has received throughout an array of enterprise verticals permits us to consistently supply Extraordinary, own shopper experiences.